Terms and Conditions of Use

  1. Introduction

1.1 This website (“our Site”) promotes the business referred to on it. In these terms and conditions, the business will be referred to as ‘we’ and/or ’our’.

1.2 Use of our Site is on the following terms (the “Terms of Use”). If you do not agree to these Terms of Use, please do not proceed, stop using our Site immediately. By continuing to access and use our Site, you are demonstrating your acceptance to be bound by these Terms of Use. This is a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on our Website about how our Site operates and the services we provide, including our Privacy & Cookie Policy and Trading Terms (where applicable).

1.3 We reserve all rights to change these Terms and Conditions of Use from time to time without prior notice as and when required on our Site.

  1. Accessing our Site

2.1 We cannot guarantee that our website will operate continuously or without interruptions or free from error. Under no circumstances, you must not attempt to interfere with the proper working of our website. Neither should you attempt to bypass our security, tamper with, hack into, or otherwise disrupt our Website workability or any computer system, server, router, App or any other internet-connected device.

2.2 You are responsible for ensuring that your computer system meets all relevant technical specifications and industry standards, necessary to use our Site and is compatible with our Site. You accept that we cannot and do not guarantee or warrant that any content on our Site will be free from infection, viruses and/ or other codes that has malfunctioning or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output and functionality.

2.3 Due to the nature of our business, from time to time, we may restrict access to certain features or parts of our Site, or our entire Site, to users who have registered with us or wishes to use our services. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information strictly confidential, and you must not disclose it to any third party. We have the right to disable any user access or identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions of Use.

2.4 We reserve the right, in our discretion, to withdraw, suspend or modify our website or certain features or parts of our Site with or without notice to you, where necessary. There may also be times when our website or certain features or parts of our Site become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any addition, withdrawal, modification, unavailability, suspension or discontinuance of our Site or any service available on or through our Site.

  1. Using our Site

3.1 You must use our Site and the information available from our website lawfully and responsibly. None of our information may be used for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to others, our name or reputation.

3.2 You cannot use our Site:

  1. for any unlawful purpose;
  2. to send spam;
  3. to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
  4. to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  5. to tamper with, update or change any part of our website.
  1. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers’ communications and technical systems as determined by us; or
  2. in any automated means to monitor, amend or copy our website or its content, or to interfere with or attempt to interfere with how our Website works.

  1. Intellectual property rights

4.1  All content on our Site including but not limited to text, virtual assistant, software, photographs and graphics is protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. Except as expressly set out in these Terms & conditions of Use, nothing in these Terms & Conditions of Use shall give you or any third party any rights in respect of any intellectual property owned by us or our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, our name, trademarks, logos or other proprietary marks, or any of the content of our Site, in whole or in part, except as provided in these Terms & Conditions of Use.

  1. If you provide content for our Site

5.1 If you provide any material to our Site (for example, by providing ratings and reviews, comments, articles or uploading any other content in any format (including videos) (each “User Content”) you agree to grant us permission, irrevocably and free of charge, to use the User Content (including adapting for operational or editorial reasons) in any media worldwide, for our own marketing, research and promotional activities and our internal business purposes which may include providing the User Content to selected third party partners, service providers, social media and networking sites.

5.2       You own your User Content at all times, and you continue to have the right to use it in any way you choose.

5.3       By providing any User Content to our Site you confirm that such User Content:

  1. is your own original work or you are authorised to provide it to our Site and that you have the right to give us permission to use it for the purposes set out in these Terms of Use and have taken all efforts to ensure such use we have permission;
  2. will not contain or promote any illegal, harmful, misleading, abusive, defamatory or anything else that might cause widespread offence or bring us or our business partners into disrepute;
  3. it does not take away or affect any other person’s privacy rights, contract rights or any other rights;
  4. it does not contain any virus or other codes that may damage, interfere with or otherwise adversely affect the operation of our website;
  5. it will, if used to promote your own business or services, clearly and openly state your association with the particular business expressly; and
  6. it will not contain any form of mass-mailing or spam.

5.4  the above sets out the  grant of  permissions required, if you do not want to grant us the prerequisite permission, please do not provide any material to our Site.

5.5  We have no obligation to publish your User Content on our Website and we retain all rights to remove any User Content at any time and for any reason.

5.6  We do not edit, examine or review any User Content displayed on our Site. If you believe that any User Content does not comply with the requirements set out in this paragraph, please notify us immediately. We will then review the User Content and, where we deem it appropriate, remove it within a reasonable time.

  1. Our liability

6.1   We hope our Site will be of interest to users, we accept no liability and offer no warranties or conditions in relation to our Site or its content, to the fullest extent such liability can be excluded by law.

6.2  There is a limit to what we and the people who provide our services will be liable for if someone dies or is injured because of our negligence or because we have committed fraud as per our insurance cover.

6.3  Under no circumstances would we, the owner or operator of our Website, or any other organisation involved in creating, producing, maintaining or distributing our Site be liable, whether in contract, tort (including negligence), breach of a statutory duty, even if foreseeable, for any loss of:

  1. profits, sales, business, or revenue;
  2. business interruption;
  3. anticipated savings;
  4. business opportunity, goodwill or reputation;
  5. use of, or corruption to information; or
  6. information.

6.4 If we do not keep to these conditions, then we will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

  1. use of, or inability to use, our Website;
  2. use of or reliance on any content displayed on our Site; any mistake, fault, failure to do something, missing information, or virus on our Site or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
  3. theft, destruction of information or someone getting access to our records, programs or services without our permission; or
  4. goods, products, services or information received through or advertised on any website which we link to from our Site.

  1. General

7.1 Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources. We do not accept any liability for the use of those resources.

7.2 Any formal legal notices should be sent to us using the details set out on our website.

7.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms of Use.

7.4 If any part of these Terms and Conditions of Use is found to be unenforceable as a matter of law, all other parts of these Terms and Conditions of Use shall be unaffected. and shall remain in force.

  1. Governing Law and Jurisdiction

8.1 These conditions are intended to be an entire agreement between you and us in how you use our Website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

8.2 The laws of England and Wales governs the use of our Site and these conditions and shall have Jurisdiction in any court proceedings. Our website are controlled from within the United Kingdom. However, you can get access to our Site from all around the world. Although, these places may have different laws from the laws of England and Wales, by using our Site you agree that the laws of England and Wales will apply to everything relating to you using our website and you agree to keep to these laws thereof. We have the right to take you to court in the country you reside, by instructing legal entities to act on our behalf, where there are Jurisdiction concerns.

  1. How to contact us

9.1 If you have any concerns or experience problems with using our website or would like to use our services or leave a comment, please feel free to contact us by using the details set out in our Contact Us on our Website.

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Matrons Care Limited

Middletons Yard

Offices 1-30 Potter Street



S80 2FT

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